Contact

Let's get someone where they need to be.

Schedule a transport, ask about coverage, or start a conversation about Community Paramedicine and MIH partnerships.

Reach Us

24/7 Dispatch (schedule a transport)
888-PRI-AMB1 · (888) 774-2621
Administrative / HR / Billing
(844) 604-5142
Email
info@priambulance.com
Fax
540-438-PRI3 · (540) 438-7743
Headquarters
808 Richmond Rd, Staunton, VA 24401
Hours
24 Hours / 7 Days

To learn more about how we protect your health information, view our HIPAA Privacy Policy below.

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Two Priority team members standing in front of a Priority Patient Transport van

Billing & Payment

We work with all major insurance providers and are proud to be a participating provider with Medicare, Medicaid, and most private insurance plans in our region. For patients or families paying out of pocket, we offer straightforward and flexible payment arrangements to make the process as simple as possible. We know medical bills can be unexpected, so our billing team is happy to arrange flexible options.

Call (844) 604-5142 (Option 1) between 8:00 am – 5:00 pm, or leave a secure voicemail for a prompt callback.

Make a Payment Online

Priority Patient Transport offers a secure online payment portal for your convenience. Pay your bill quickly and safely from any device, just have your TraumaSoft patient code or ID ready.

Pay My Bill

Facilities & Case Managers

Hospitals, SNFs, rehab centers, and case managers can schedule directly with dispatch — including standing routes and repetitive trips like dialysis. For CP/MIH program design, ask for our leadership team.

Call Dispatch

Share Your Experience

Your feedback means a lot to us — it helps our team continue providing safe, reliable, and compassionate medical transportation throughout Charlottesville, the Shenandoah Valley, and across Virginia.

If you’ve recently used our services, we’d love to hear from you. Please take a moment to share your experience on Google.

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Need Something Else?

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